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Shipping:
-We offer FREE Ground Shipping for ALL orders shipped to locations in the Continental United States.
-Shipments to Hawaii, Alaska & Canada rates are applied at the time of purchase.
-We are unable to ship to PO Box, US territories or APO/FPO addresses due to shipping requirements.
Payment methods:
-Visa
-Master card
-PayPal
Return Policy:
We offer our clients return service. If for any reason you are not happy with your purchase you may return it for a refund. Please follow these simple steps:
1. E-mail us (rugzlady@gmail.com) and request for a RMA and clearly state that you wish to return your merchandise. Instruction with the warehouse address will follow upon receiving your mail. This must be done within 7 days of receipt of your merchandise.
2. Repack your merchandise in the original packaging.
3. Once we have received returned merchandise, we will issue credit for the original purchase amount minus 20% restocking fee. We do not refund shipping and handling charges, and will not pay the freight back to us.
Damaged / Used Merchandise:
Credits for damaged and used merchandise will not be granted.
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